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About HFEC

The Chicago Urban League’s Housing and Financial Empowerment Center (HFEC) works to support community-based investment and growth by facilitating homeownership and wealth building.

HFEC is a HUD-approved housing counseling agency that provides low- to moderate-income residents with professional housing counseling assistance. We provide mortgage delinquency and default resolution counseling, pre-purchase counseling, financial capability coaching, and rental counseling. We also offer educational workshops in the areas of financial management budget counseling, homebuyer education, foreclosure prevention, and non-delinquency post purchase.

Our services are free to low- to moderate-income residents of Illinois.



Pre-Purchase Homebuyer Education Workshop

Buying a home can be overwhelming. Housing counseling can help you individualize your home buying options, empower you to make informed decisions, and significantly improve your home buying success. Housing counseling will help you determine what you can afford and teach you how to sustain your home for the long term.

Top Five Benefits of Pre-Purchase Homebuyer Education:

  • Determine if homeownership is right for you
  • Discover how much house you can afford
  • Understand your credit score
  • Choose from affordable mortgage options
  • Learn about various home buyer assistance programs



Home Buying Certificate

As a HUD Approved Housing Counseling Agency, the Chicago Urban League’s Housing and Financial Empowerment Center (HFEC) provides the pre-purchase counseling and education required to qualify for various down payment/closing cost assistance from our trusted lending partners.

The education consists of two workshops and one-on-one coaching.

Workshop 1: Financial Empowerment – with a focus on the importance of Credit and Budgeting

Workshop 2: The Home Buying Process – from mortgage application to closing

One-on-one coaching assists with preparing a monthly spending plan, improving credit scores, building savings, determining readiness and purchase affordability.

One-on-one coaching may be scheduled after attending the Financial Empowerment Workshop. Coaching may take place in person or over the phone.

To set up an appointment, call 773-285-1500.



Financial Coaching

Financial Coaching is a proven approach to helping clients achieve long-term financial goals and build assets. It is an approach that builds on the knowledge and skills offered through financial education by supporting clients in the process of regularly applying skills to their own financial lives.


Financial Management Budget Counseling

Awareness and understanding of budgeting is vital to a family’s ability to become and remain financially stable. Our housing counselors help to empower individuals with the knowledge, tools, and resources to set goals and make informed financial choices.



Top Five Benefits of Budgeting and being Financially Coached:

  • Learn budgeting tools and techniques to help you manage your money
  • Improve your credit rating
  • Begin a savings plan for future goals
  • Increase awareness to avoid identity theft and loan scams
  • Understand your financial options for home ownership, refinancing or renting


Non-Delinquency Post-Purchase Counseling

For many families, the purchase of a home is the single largest investment they will every make. It is important to prepare for, prevent and learn how to recover from potential life’s challenges that may jeopardize this investment.

Top Five Benefits of Post Purchase Counseling:

  • Get helpful tips to protect and maintain your home
  • Learn budgeting tools to create a post-purchase Spending Plan
  • Learn preventive maintenance procedures
  • Review resources for home repairs and improvements
  • Understand property taxes and insurance



Rental Housing Counseling

Rental housing is essential for many families and individuals. Young people starting as an adult, immigrants seeking stability in America, empty nesters, senior citizens downsizing and families rebuilding after losing their home to foreclosure or unpaid taxes.

Finding safe, secure and affordable housing is necessary and many families are faced with escalating rent increases. Through rental counseling client can get listings of affordable housing, we can assist with locating affordable rental housing, also learn budgeting tools and techniques to help with managing credit and knowing your Fair Housing Rights, how to resolve landlord and tenant disputes, how to report unsafe building conditions and costs associated with rental housing. Rental housing counseling should occur prior to signing a lease.

For the monthly schedule of our group rental counseling session, Click here. Rental counseling start at 10 AM Sharp. Proof of income and state-issued ID is required for rental counseling.

For homeless prevention or services for homelessness, please call 311 or visit to find a local agency.


Mortgage Delinquency and Default Resolution Counseling


Are you facing foreclosure? Did you know that you have options to help you stay in your home? Do you understand those options?

Unexpected changes to life circumstances that affect your finances can be contributing factors to foreclosure. These include:

  • Loss of employment or reduction in hours
  • Major illness or injury
  • Divorce or separation
  • Death of a spouse
  • Increase in your mortgage payment



You should consider mortgage delinquency and default resolution counseling if you are in any of the following situations:

  • Have not missed a mortgage payment but are concerned that you may miss future payments
  • Behind on mortgage payments
  • Received a notice of foreclosure
  • Having trouble communicating with your mortgage lender

Mortgage delinquency and default resolution housing counselors work as liaisons between the homeowner and the loss mitigation department to explore mortgage assistance options to address the mortgage arrearage. In addition, counselors assist homeowners with preparing and submitting a loan modification package to their lender.

According to HUD, data has proven that homeowners who seek counseling in the early stages of default are more likely to receive a loan modification and remain in their home.


All services are confidential.



Take Root Chicago

Take Root Chicago is an initiative sponsored by Freddie Mac in partnership with the Chicago Urban League. We connect our clients to our trusted partners.

More Information