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Available Positions

Director of External Affairs

REPORTS TO: Executive Vice President of External Affairs & Programs

FLSA: Exempt

DEPARTMENT: External Affairs

The Director of External Affairs serves as a vital member of the External Affairs team. Along with the EVP, the Director is responsible for outward-facing communications and managing the Chicago Urban League’s brand.  The Director works closely with senior staff to advance strategic priorities, anticipate issues, respond to opportunities, identify project needs, build strong relationships with stakeholders, and manage deadlines. The Director also helps to plan, coordinate and implement special events.

Key responsibilities include but are not limited to:

  • Produce weekly email newsletter
  • Provide strategic communications counsel to program department leads
  • In collaboration with departmental leads, coordinate internal and external communications to promote the visibility of events and manage the production of print materials.
  • Demonstrate extremely creative thinking and bring to all events, new and exciting ideas and concepts to enhance event appeal, attract media/press and public interest, increase stakeholder and community engagement, and set the League apart from other event offerings in and around the Chicago metropolitan area


Program Manager

DEPARTMENT:                    Youth Services

DIRECT SUPERVISOR:    Senior Director of Youth Services

ACCOUNTABLE TO:          Senior Director of Youth Services

This position is primarily responsible for providing managerial support to the Senior Director with the ongoing development of the social services programs of Youth Services Center. The individual in this role is a part of a leadership team who will manage grants that support the programmatic efforts of the Center focused on social emotional development, college readiness, career development, STEAM, trades instruction and youth entrepreneurship development.


  • Creates programs and strategies to further goals and mission of the Center.
  • Develops relationships with community-based, faith-based and social service organizations within the community to further collaborative initiatives.
  • Determines types and levels of services to be provided and standards by which delivery will be evaluated.
  • Monitors the overall successes of program and program participants.
  • Assists participants in addressing barriers that hinder their successes.
  • Provides continuous life coaching support to program participants.
  • Analyzes situations accurately and adopts effective courses of action; Selects, assigns, directs, and evaluates the performance of direct reports; oversee management development and training programs.
  • Performs other duties/special projects as assigned.


Community Outreach Worker

POSITION:               Community Outreach Worker

DIRECT SUPERVISOR:    Senior Program Manager of Youth Services

ACCOUNTABLE TO: Senior Director of Youth Services


Under the direction of the Senior Program Manager, the community outreach worker is a contractual team member for the Chicago Urban League. The Community Outreach Worker is responsible for acting as bridge between the community, the League and other community service providers.


  • Recruiting and supporting local people to become volunteers and active leaders in their community, and ensuring that they remain engaged and involved Working as part of a team to design and deliver a range of innovative community outreach and engagement activities in the South Suburban community;
  • Developing and sustaining positive relationships with a range of people, including residents, community leaders, local groups and organisations, and local authorities;


Intake Specialist

Title:      Intake Specialist

Reports To:      Vice President Housing and Financial Empowerment

This position operates is in a very fast-paced environment.  From time to time the employee works special events with various funders and may be required to work outside the Headquarters. The employee is occasionally needed to process intakes from clients during Seminars, Workshops and one –on-one counseling sessions.  Seminars and Workshops are held during the evening hours, usually 6-9:30pm, this is currently being offered twice a month.

This position is key to the success of the Department’s monthly reporting.  It is therefore required to maintain record of calls using tracking in the Client Management Systems. Other responsibilities include but are not limited to:

  • Assist Vice President, Foreclosure Manager, Financial Coaches and Database Administrator with operations in the housing department.
  • Generates monthly reporting from Client Management Systems Counselor Max (CMAX), Enterprise Case Management (ECM)
  • HUD as well as spreadsheets for NFMC (bi-monthly)
  • Prepares educational workshop packets for the following Workshops/Seminars and Housing Fairs:
    • Financial Empowerment (FEC)
    • Foreclosure
    • First time homebuyer
    • Outreach and special events, such as events hosted by various funders.
  • Intake clients that attend workshops and input their data into CounselorMax (CMAX) and Enterprise Case Management (ECM)


Community Navigator

Title:      Community Navigator

Reports To:      Program Manager- Social Justice Initiatives

Position Details:    Project-based Stipend Position

Under the direction of the Director of Workforce Development, the Community Navigator will provide information about legal services, mitigate collateral consequences of incarceration, provide practical supports, assists in filling out forms and advocate for justice involved individuals. They will also foster social supports by connecting individuals to community resources to increase their social connections.

Duties and Responsibilities

Essential Duties include, but are not limited to:

  • Reach and train 100 community members on legal literacy authorized curriculum.
  • Refer 35 community members for ILA2J legal services.
  • Accompany 20 community members to court and legal proceedings.
  • Provide information on social justice initiatives and legal support services.
  • Provide “Know Your Rights” educational workshops via various channels (virtual, in-person, events, and educational/vocational settings.
  • Outreach to individuals at risk of recidivating to offer help with education and employment and other support services as needed.
  • Assist with logistics, facilitation, and follow-up to ensure effective social justice training and workshops.


Senior Grants Administrator

Title: Senior Grants Administrator

Reports To: Chief Development and Innovation Officer

Department: Development

FLSA: Exempt     Salary: $75,000 – $90,000

The Senior Grants Administrator will work to increase revenue by expanding institutional fundraising efforts. A key member of our Development Team, this person will be responsible for researching, vetting, writing and submitting corporate, foundational, individual, and governmental grants that support research and policy, programing and initiatives.

Key Responsibilities include, but are not limited to:

  • Maintain and expand support for programs by overseeing execution of grants portfolio including research and prospecting, proposal and report writing, and stewardship activities
  • Initiate ongoing communication with key staff to analyze funding needs, gaps and opportunities
  • Research, identify and qualify funding opportunities from corporate, foundation, and government sources.
  • Manage efficient operational system to ensure accurate records and timely communication with funders; oversee grants calendar and maintain up-to-date database records for all institutional donors.
  • Collect and synthesize information as needed to make strongest case for support
  • Develop a deep understanding of program content to ensure integrity and quality of proposal writing
  • Lead proposal generation process including; coordinating with key staff to produce and submit compelling high-quality proposals


Employment Specialist

FLSA:   Exempt

Department:   Workforce Development Center

Under the Director of Workforce Development’s direction, the Employment Specialist will assist clients in achieving employment goals by providing individual employment counseling. He/she works closely with the Workforce Development staff and reports to the Workforce Development Director or his/her designee.

Primary responsibilities include, but are not limited to:

  • Develop employer relationships and secure job opportunities for program participants.
  • Provide professional advice and help participants decide employment and training options.
  • Document all engagement activities with program participants and communications on behalf of the participant, and file in the client management system.
  • Provide additional career support a weekly listing of job leads, industry information and resources, and direct referrals to employers.
  • Maintain a categorized electronic resume bank.


Career Development Specialist

FLSA:   Exempt

Department: Workforce Development Center

Under the direction of the Director of Workforce Development, the Career Development Specialist helps program participants become economically self-sufficient through intensive job readiness training, job search assistance and placement, and retention activities. He/she works closely with Workforce Development staff and reports directly to the Workforce Development Director and his/her designee.

Primary responsibilities include, but are not limited to:

  • Intake, assess and document the enrollment process, and ensure accurate record keeping in the client management system.
  • Submit documentation to data entry consultant within 48 hours from the time of participant engagement.
  • Plan, organize, and guide service delivery, in joint effort with participants, from beginning to closeout.
  • Make necessary recommendations on the need for additional and external services/activities and provide wrap-around supports as needed.
  • Monitor and evaluate program progress against contractual grant obligations, and adjust service strategy accordingly to ensure outcomes.


SSCRC Community Researcher

DEPARTMENT:                    Research and Policy Center

DIRECT SUPERVISOR:    Director of Research and Policy

ACCOUNTABLE TO:          Director of Research and Policy

The Chicago Urban League seeks three (3) Community Researchers to plan and perform research and public education activities on our 10-month, grant-funded project: The South Side Community Reparations Coalition (SSCRC). SSCRC is a community-based participatory assessment and planning project that seeks to help local residents understand, recommend and prioritize community-based reparations strategies to repair and restore Black communities on the South Side of Chicago.

Community Researcher Responsibilities:

  • Attending in-house research and reparations workshops and teach-ins to develop community participatory research skills
  • Hosting Community Teach-ins
  • Recruiting and connecting with community partners and organizations
  • Attending all Planning Committee and community meetings
  • Performing research-related activities, including: interviews, surveys creation and dissemination, community mapping, literature reviews, analyzing quantitative and qualitative data
  • Assisting with the SSCRC plan draft